Refund Policy

Last updated: November 4, 2026

All products sold by PRIMECOMMERCE LLC ("we", "us") are digital downloads. Because files can be used as soon as they are downloaded, purchases are generally final. We still want every customer to be happy, so we handle problems as follows.

1. Problems with a file

If a file is missing, damaged, will not open, or is not as described in the listing, contact us within 30 days of purchase at support@primecommerce-llc.com or through the marketplace's messaging system. We will send a corrected file. If we cannot fix the problem, we will give you a full refund.

2. Purchased by mistake

If you bought the same item twice or bought the wrong item and have not downloaded it, tell us within 7 days and we will refund or exchange it.

3. How refunds are paid

Refunds are issued through the marketplace or payment method used for the purchase, normally within 5 business days of approval. Your bank may take a few extra days to show the refund.

4. Contact

PRIMECOMMERCE LLC
127 N Higgins Ave, Ste 307D #2230
Missoula, MT 59802, United States
Email: admin@primecommerce-llc.com
Phone: +1 (917) 672-8570